What is a Managed IT Service?
A Managed IT service is the most comprehensive support solution giving you piece of mind that your IT infrastructure will be well maintained and professionally supported. Ashfield IT manage and maintain your businesses IT equipment to help your business run as smoothly as possible whilst maintaining maximum cost efficiency.
- Remote support
- Same day on site response
- Expert advice
- 24/7 monitoring and reporting
- Backup management
- Inventory tracking
Tailored Business IT Solutions
Our tailored support packages will ensure that we grow with you. You only pay for the equipment we are supporting. There are no "up to 10 pc" type rates when dealing with Ashfield IT. We look at your existing infrastructure and price our support for the equipment you have today. If your company grows, we simply add any new equipment to your support package as and when that may happen.
Support can be in the form of remote support and/or onsite visits. Either way we will respond quickly and efficiently should you require our assistance.
Don't forget, there's always a friendly staff member on the end of a telephone if it's advice you need. We will get to know your business and infrastructure intimately to ensure we're always advising you to the best of our abilities at all times.
Monitoring & Reporting
If you take the Managed IT solution from Ashfield IT, we will install software on all of your computers that allow us to actively monitor your infrastructure. This allows us to be proactive with your support rather than reactive. The software allows us to see key readings from your equipment to ensure you're never caught off guard.
Backup & Disaster Recovery
Also as part of the Managed IT solution, we ensure that there is a backup procedure in place to ensure that if the worst does happen, we have all your data backed up to fall back on. We also carry out backup testing to ensure that your backups are reliable so that if the worst does happen, we have your data secure to fall back on. You can read more about our backup and disaster recover solutions here.
If you would like to know more about our Managed IT services then please free to get in touch with us on 01623 375005 or contact us via our contact form.